Returns & Exchanges
At Pyunkang Yul, we strive for your skin's ultimate comfort and satisfaction. If you are not completely happy with your purchase, you may return unopened products in their original packaging within 30 days of delivery.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Securely pack the unused items in their original boxes to ensure they are protected during transit back to our facility.
Ship the Items
Affix the provided shipping label or use a tracked carrier of your choice to send the package to our returns department.
Receive Your Refund
Once our team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing